24/7 principal-led coverage for production environments where downtime has a direct business cost. Named engineer on call, SLA-backed response, monthly executive review.
24/7 principal-led coverage for production environments where downtime has a direct and measurable business cost. A named engineer on call at all hours, SLA-backed response times, and a monthly executive review.
Healthcare, fintech, and ecommerce environments where unplanned downtime triggers regulatory, contractual, or direct revenue consequences. Pricing reflects 24/7 principal availability -- not a NOC.
A named principal is on call around the clock for the environments where downtime has a direct, measurable cost.
Every engagement starts with a written brief that defines deliverables, duration, and a fixed price. No hourly billing. No vague statements of work. No surprise invoices when the scope runs over.
We map your current situation and tell you whether this engagement type fits the work in front of you. No obligation.
A plain-language document: what we deliver, when, and at what fixed price. If the scope changes, we renegotiate before extra work begins.
Runbooks, IaC, documentation, and full access credentials handed to your team at close. You own everything. No vendor lock.
Your cloud provider bills you directly at published prices. We never touch the invoice, never add a margin.
One number per engagement. The rate covers the full scope defined in the contract. No hourly overage.
Cancel any monthly retainer with 30 days written notice. Full handoff included at no extra cost.
We publish the engagement types but not the rates -- every scope is different. Schedule a call and we will tell you exactly what this engagement costs before you sign anything.
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